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admin / pdae@2026manager / hco@2026desk / hco@2026Open items by category — click to filter.
Click a slice to filter the table.
All records from HCO_Master_Input. Pending = Onshore Comment is blank.
| Urgency | Audit Date | Patient ID | Clinic | Category | HCO Comment | Onshore Comment | Status |
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PP Audit categories.
All records from HCO_Master_Input PP Audits tab.
| Urgency | Audit Date | Patient ID | Clinic | Category | Comment | Onshore Comment | Status |
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Showing only accounts where offshore has left a comment requiring onshore assistance.
| Urgency | Date | Patient ID | PT Name | Clinic | Outstanding | Offshore Comments | Onshore Comments | Status |
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Based on Date Sent — how long claims have been outstanding.
| Aging Bucket | Claims | Submitted $ | Paid $ | Collection % | % of Total |
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All OCR records — Onshore Comment blank = pending action.
| Urgency | Date Sent | Patient ID | Clinic | Insurance | Submitted | Onshore Comment | Status |
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Click a slice to filter the table.
All Pre-D/Pre-Auth records from HCO_Master_Input.
| Urgency | Date of Request | Patient ID | Clinic | Insurance | Procedure | Offshore Comments | Onshore Comments | Status |
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Pick a scope and date, review each item, then acknowledge.
| Practice | Patient | Funding Date | Bank Credit | Total Tx | Merchant Fee | Paid to Merchant | Activity | Posted Amt |
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Open items by how long they have been waiting — calculated from today's date.
| Scope | Total open | 30–59 days | 60–89 days | 90+ days | Oldest item |
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Open items per clinic — click any row to jump to that clinic's scope filtered to open.
| Clinic | Open items | 30–59 days | 60–89 days | 90+ days | % aged 30+ |
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Records resolved per team member (by Initials).
Assigned vs Resolved per scope for a selected date.